Privacybeleid

Last updated: October 31, 2025 GLOW TOGETHER manages this store and website, including all related information, content, features, tools, products and Services, to provide you, the customer, with a personalized shopping experience (the 'Services'). GLOW TOGETHER is Powered by Shopify, so we can deliver the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit the Services, use or make a purchase or other transaction or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with regard to the collection, processing and disclosure of your personal information. Please read this privacy policy carefully. By using and accessing the Services, you indicate that you have read this Privacy Policy and that you understand the collection, use and disclosure of your data as described in this Privacy Policy.


Personal information we collect or process

When we use the term "personal information", we mean information that identifies you or another person or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, including conclusions from this personal information, depending on how you handle the Services, where you live, and as permitted or required by applicable law:

  • Contact details Including your name, address, billing address, delivery address, phone number and email address.
  • Financial informationIncluding credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.
  • Account details Including your username, password, security questions, preferences and settings.
  • Transaction details Including the items you view, place in your shopping cart, add to your wish list or buy, return, exchange or cancel and your previous transactions.
  • Communication with us Including the information you include in your communication with us, for example when sending a question for customer support.
  • Device data Including information about your device, browser or network connection, your IP address and other unique identifiers.
  • Usage information Including information about your interaction with the Services, including how and when you interact with or navigate through the Services.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you Including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information;
  • Automatically through the ServicesIncluding your device when you use our products or Services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers Including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other external parties.

How we use your personal information

Depending on how you communicate with us or which of the Services you use, we may use personal information for the following purposes:

  • Delivering, modifying and improving the Services. We use your personal information to provide you with the services, including to execute our agreement with you, to process your payments, to process your orders, to remember your preferences and items you are interested in, to send you notifications regarding your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, to facilitate any returns and exchanges, to allow you to post reviews and to provide a shopping experience on For you, such as recommending products that are related to your purchases. This may mean that we use your personal information to better customize and improve the Services.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional messages by email, text message or post, and to show you online advertisements for products or Services on the Services or other websites, including based on items you have previously purchased or added to your shopping cart and other activities on the Services.
  • Security and fraud prevention. We use your personal information to verify your account, to provide a secure payment and shopping experience, to detect, investigate or take action on potential fraudulent, illegal, unsafe or malicious activities, to protect public safety and to secure our Services. If you choose to use the Services and register an account, you are responsible for securely storing your account login details. We strongly recommend that you do not share your username, password or other access data with anyone else.
  • Communicate with you. We use your personal information to provide you with customer support, to speak to you, to provide you with effective Services and to maintain our business relationship with you.
  • Legal reasons.We use your personal information to comply with applicable law or to respond to valid legal proceedings, including requests from law enforcement or government agencies, to investigate or participate in civil discoveries, possible or actual lawsuits or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we make personal information public

In certain circumstances, we may pass on your personal information to third parties for legitimate purposes subject to this privacy policy. Such circumstances may include:

  • With Shopify, sellers and other third parties who perform Services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping);
  • With business and marketing partners to provide marketing services and advertise for you; For example, we use Shopify to support personalized advertising with Third-party Services based on your online activities at various merchants and websites. Depending on where you live, you may have the right to ask us not to share information about you to show you targeted ads and marketing based on your online activities at various merchants and websites.
  • When you instruct us, request us to do so, or otherwise give us permission to provide certain information to third parties, such as to ship your products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our group of companies.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to deliver and improve the Services for you. Depending on where you live, you may exercise certain rights here with respect to your personal information Portallink Shopify's Privacy Policy.

Websites and links from external parties

The Services may contain links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on these sites. Information that you provide in public or semi-public places, including information that you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without restriction as to their use by us or by an external party. Our inclusion of such links does not in itself imply approval of the content on such platforms or of their owners or operators, except aseld in de Services.

Data of children

The Services are not intended to be used by children and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with his or her personal information, you can contact us using the contact information below to request that they be deleted. As of the effective date of this Privacy Policy, we are not actually aware that we “share” or “sell” personal data of individuals under the age of 16 (as defined in applicable law).

Security and retention of your information

Be aware that no security measure is perfect or impenetrable and that we cannot guarantee "perfect security". In addition, it is possible that the information you send to us is not safe during the transfer. We recommend that you do not use insecure channels to communicate sensitive or confidential data to us. How long we retain your personal information depends on several factors, such as whether we need the information to maintain your account, to provide your Services, to comply with legal obligations, to resolve disputes, or to enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you have some or all of the following rights with respect to your personal information. However, these rights are not absolute, may only apply in certain circumstances and in certain cases we may reject your request as permitted by law.

  • Right of access/knowledge.You may have the right to request access to personal information we hold about you.
  • Right to delete. You may have the right to request that we delete personal information we hold about you.
  • Right to correction.You may have the right to ask us to correct incorrect personal information we hold about you.
  • Right to transferability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Manage communication preferences. We may send you promotional emails and you can choose to stop receiving them at any time by using the unsubscribe option displayed in our emails to you. If you unsubscribe, we may still send you non-promotional emails, for example about your account or orders you have placed.

If you live in the United Kingdom or the European Economic Area (EEA), And are subject to exceptions and restrictions provided by local law, you may exercise the following rights in addition to the rights described above:

  • Objection to processing and restriction of processing: You may have the right to ask us to stop or limit the processing of personal information for certain purposes.
  • Withdrawal of consent:When we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, it will not affect the legality of the processing based on your consent before it was withdrawn.

You may exercise any of these rights where indicated in the Services or by contacting us using the contact details below. For more information about how Shopify uses your personal information and any rights you have, including rights regarding data processed by Shopify, please visit https://privacy.Shopify.com/en. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required by applicable law. In accordance with applicable law, you may appoint an authorized representative to submit requests on your behalf to exercise your rights. Before we accept such a request from an agent, we require the agent to prove that you have authorized him to act on your behalf and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have any complaints about the way we process your personal information, please contact us using the contact details below. Depending on where you live, you have the right to appeal our decision by contacting us using the contact details below, or by submitting your complaint to your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International transfers

Please note that we may transfer, store and process your personal information outside the country where you live. If we pass on your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's model contract terms, or equivalent contracts issued by the relevant competent authority of the United Kingdom, to the extent relevant, unless the data is passed on to a country that has been determined to provide an appropriate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or legal reasons. We will post the revised Privacy Policy on this website, update the date "Last updated on" and make notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of the rights you have, please call or email us at info@glowtogether.nl or contact us at middenmander 10, Sint Pancras, 1834 TH, NL For the purposes of the applicable data protection legislation, we are the data controller for your personal information.